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Comcast Works To Improve 'Worst Company' Rating

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Comcast Works To Improve 'Worst Company' Rating

Business

Comcast Works To Improve 'Worst Company' Rating

Comcast Works To Improve 'Worst Company' Rating

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  • <iframe src="https://www.npr.org/player/embed/137336399/137336413" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

Comcast was voted the worst company in America last year by readers of Consumerist.com. The cable company said it's shortening the amount of time customers have to wait for service. And if a technician is late, customers get a $20 credit to their account. The improved service won't be fully rolled out until next year.

RENEE MONTAGNE, host:

And our last word in business today comes from Comcast, which was voted the worst company in America last year by readers of Consumerist.com. The word from Comcast is: we're almost there.

Yesterday, the cable company said it's shortening the amount of time customers have to wait for service from four hours to two. If a technician is late, Comcast customers get a $20 credit to their account.

Unfortunately, many customers will have to wait a bit longer for this improved service. Comcast doesnt plan to roll it out fully until next year.

And thats the business news on MORNING EDITION from NPR News. I'm Renee Montagne.

STEVE INSKEEP, host:

And I'm Steve Inskeep.

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