Bilingual Passenger Sues Air Canada

A passenger aboard an Air Canada flight said he was refused service in French, one of Canada's two official languages. So he sued. Michel Thibodeau and his wife won a $12,000 settlement and an apology.

MARY LOUISE KELLY, host:

Good morning. I'm Mary Louise Kelly.

Parlez-vous fran´┐Żais? Flight attendants for Air Canada apparently did not. And now the airline's paying the price. A passenger said he was refused service in French, one of Canada's two official languages. So he sued. Michel Thibodeau and his wife won a $12,000 settlement and an apology. Thibodeau speaks fluent English, but a judge ruled he suffered moral prejudice and a loss of enjoyment on his vacation. Quel dommage.

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