NPR logo
Bilingual Passenger Sues Air Canada
  • Download
  • <iframe src="https://www.npr.org/player/embed/138153410/138153414" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript
Bilingual Passenger Sues Air Canada

World

Bilingual Passenger Sues Air Canada

Bilingual Passenger Sues Air Canada
  • Download
  • <iframe src="https://www.npr.org/player/embed/138153410/138153414" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

A passenger aboard an Air Canada flight said he was refused service in French, one of Canada's two official languages. So he sued. Michel Thibodeau and his wife won a $12,000 settlement and an apology.

MARY LOUISE KELLY, host:

Good morning. I'm Mary Louise Kelly.

Parlez-vous fran´┐Żais? Flight attendants for Air Canada apparently did not. And now the airline's paying the price. A passenger said he was refused service in French, one of Canada's two official languages. So he sued. Michel Thibodeau and his wife won a $12,000 settlement and an apology. Thibodeau speaks fluent English, but a judge ruled he suffered moral prejudice and a loss of enjoyment on his vacation. Quel dommage.

It's MORNING EDITION.

Copyright © 2011 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.

NPR transcripts are created on a rush deadline by Verb8tm, Inc., an NPR contractor, and produced using a proprietary transcription process developed with NPR. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.

Comments

 

Please keep your community civil. All comments must follow the NPR.org Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.