Letters: Hand Dryers

Audie Cornish and Robert Siegel read emails from listeners about hand dryers.

Copyright © 2013 NPR. For personal, noncommercial use only. See Terms of Use. For other uses, prior permission required.

AUDIE CORNISH, HOST:

From NPR News, this is ALL THINGS CONSIDERED. I'm Audie Cornish.

ROBERT SIEGEL, HOST:

I'm Robert Siegel. And it's time now for your letters.

(SOUNDBITE OF HAND DRYER)

SIEGEL: Earlier this week, we told you about a company - Excel - that has revolutionized the hand dryer industry. It created the Xcelerator, which along with cutting costs also cut drying time by more than half. But Dennis Gagnon, Excel's president, says it was a tough sell at first.

DENNIS GAGNON: Literally, we had to coax people out of the aisles - come try our hand dryer. I hate hand dryers. What do I want to try your stupid hand dryer for? So we'd get them up to the Xcelerator and they'd put their hands under, and you could see the expression in their face. There was a real wow factor to it. It's like, oh, this works.

SIEGEL: Well, some of you are unconvinced. Candace Taylor(ph) of Lakewood, Colorado, writes of the Xcelerator: It sounds like a jet engine and in the confines of a bathroom, which is usually nothing but hard surfaces, it is deafening. I use the paper towels.

CORNISH: Ben Lauer(ph) of Lawrenceville, Georgia, is in the paper camp, too. His reason? You can't open the door with a hand dryer. He writes: Until we can overcome this great chasm in hand-washing, give me paper towels, or give me a restroom door that I can exit without having to use my hands.

SIEGEL: Lastly, Fred Rosenberg(ph) of Longmeadow, Massachusetts, concedes that hand dryers are the greener choice. He writes: I'll give them credit for saving energy since every time I see one, I dry my hands on my pants.

CORNISH: Thanks for your letters, and please keep them coming. Just go to NPR.org, and click on Contact Us.

Copyright © 2013 NPR. All rights reserved. No quotes from the materials contained herein may be used in any media without attribution to NPR. This transcript is provided for personal, noncommercial use only, pursuant to our Terms of Use. Any other use requires NPR's prior permission. Visit our permissions page for further information.

NPR transcripts are created on a rush deadline by a contractor for NPR, and accuracy and availability may vary. This text may not be in its final form and may be updated or revised in the future. Please be aware that the authoritative record of NPR's programming is the audio.

Comments

 

Please keep your community civil. All comments must follow the NPR.org Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.