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Delta CEO Helps Worried Mom Make Her Flight

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Delta CEO Helps Worried Mom Make Her Flight

Business

Delta CEO Helps Worried Mom Make Her Flight

Delta CEO Helps Worried Mom Make Her Flight

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  • Transcript

Jessie Frank was a distraught mother who was going to be late picking up her daughter at camp. She was on stand-by in Washington, D.C. for an over-booked Delta Flight to Atlanta. A man offered her his seat, and it turns out it was Delta CEO Richard Anderson. His kindness helped the mom and earned some good PR for the company.

DAVID GREENE, HOST:

And that brings us to today's last word in business, which is courtesy seating. Jessie Frank is a mom who was worried that she was going to be late to pick up her daughter at camp.

RENEE MONTAGNE, HOST:

She was on standby in Washington, D.C., for an overbooked Delta flight to Atlanta, when a man offered her his seat. Turns out it was Delta CEO Richard Anderson. His kindness helped the mom, and earned some good PR for the company.

GREENE: And we should say, Anderson did make the flight. The CEO rode in the cockpit jump seat.

Well, our flight has landed - because that's the business news on MORNING EDITION, from NPR News. I'm David Greene.

MONTAGNE: And I'm Renee Montagne.

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