Delta Airlines Fined For The Way It Bumps Passengers
DAVID GREENE, HOST:
And today's last word in business is: Bumped.
Yesterday, we told you about Delta Airlines CEO Richard Anderson. He gave up his seat on a flight to a woman desperately trying to get to Atlanta to pick up her daughter.
RENEE MONTAGNE, HOST:
And to pick up her daughter from camp. It was a heartwarming story. But at its root is the reality that Delta - like most airlines - overbooks its flights. And yesterday, the Department of Transportation fined Delta $750,000 for violating rules on overbooking - specifically for complaints that it bumped passengers without first asking for volunteers, and also failed to offer compensation for those who got bumped.
GREENE: Now, a Delta spokesman called the complaints isolated incidents, but the Department of Transportation said there was quote, "a widespread practice of noncompliance."
I really think the message here is that, if you're on a crowded Delta flight, just have your eye out for the CEO at the gate.
That's the business news on MORNING EDITION from NPR News. I'm David Greene.
MONTAGNE: And I'm Renee Montagne.
(SOUNDBITE OF MUSIC)
NPR transcripts are created on a rush deadline by a contractor for NPR, and accuracy and availability may vary. This text may not be in its final form and may be updated or revised in the future. Please be aware that the authoritative record of NPR's programming is the audio.