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Delta Changes Course On Frequent Flier Miles

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Delta Changes Course On Frequent Flier Miles

Business

Delta Changes Course On Frequent Flier Miles

Delta Changes Course On Frequent Flier Miles

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  • <iframe src="https://www.npr.org/player/embed/282836452/282836453" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
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Delta Airlines is the first major carrier to tie frequent flier points to how much you pay — not how far you fly. This means in most cases, a first-class tickets will earn the most points.

DAVID GREENE, HOST:

NPR's business news starts with sky high costs for airline miles.

(SOUNDBITE OF MUSIC)

GREENE: And we're not talking about actually buying airline miles. But starting today, Delta Airlines will be the first major carrier to tie frequent flier points to how much you pay for your ticket - not how far you fly. This means in most cases, business-class will earn more points than coach and first class tickets will earn even more.

The move is a huge benefit for Delta SkyMiles elite fliers who account for just two percent of the airline's customer base and generate over 20 percent of the revenues.

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