Inside NPR.org

Process

Frequently Asked Questions about Inside NPR.org

What is Inside NPR.org?

Inside NPR.org is a blog that focuses on the NPR Web site and all the tools and services we're developing for it. The idea behind the blog is to roll back the curtain and give you a chance to learn more about projects were working on, as well as ones we're considering doing for the Web site.

So this is basically a developer's blog?

Some of the time, yes. You'll definitely see some posts here that are very technical in nature, so if you're interested in lifting the hood and getting your hands covered with geek grease, welcome to the garage. But you'll also find posts that are about the evolution of our online strategy, as well as brainstorms about interesting tools we've stumbled upon and how they might apply to the Web site. For example, some of the posts will be about the editorial and journalistic applications of online tools and services. So whether you're a techie or a journo, hopefully you'll find this a welcome place to hang out and chat.

Why exactly are you doing this?

Because we're hoping you can learn from us and we can learn from you. It's all too easy for us to spend months working on a project in isolation, then roll out a tool or feature that could've really benefited from public discussion and debate. If we had a nickel for every time we said, "I wish we'd asked for help on this idea," well, we wouldn't be rich, but we sure could have afforded more beer for our product launch parties.

This notion of opening up the development process is something we've done in recent years for our newest shows, Tell Me More and The Bryant Park Project. Rather than develop the shows totally behind closed doors and hope we get it right, we rolled out blogs and podcasts for them while they were still rough drafts, so the public could help us figure out how the shows should work. By the time the shows went on air, we'd formed a community that had vested a lot of time in energy in making the shows the best programs possible. Now, we want to apply that same technique to tools and services we develop for the Web site.

Do you have rules about what can or cannot be said in the comments?

We sure do. Please see our discussion guidelines. Consider them the official community charter for the blog. For now the comment threads are moderated, but that'll change in the coming months as we improve the tools we use for discussion on the Web site.

I have an editorial gripe about something NPR has done online or on air. Can I complain about it here?

Actually, it'd be better if you contacted NPR's ombudsman since she deals with such matters. She also has her own blog where she discusses a variety of issues related to NPR and journalism.

Who writes the blog?

The blog is written by a small group of NPR Web site developers, product managers and online producers. We'll be sure to introduce ourselves when we post for the first time. It's managed by Andy Carvin, who coordinates NPR's social media strategy, and Daniel Jacobson, who manages NPR.org's team of programmers.

How often do you post new entries to the blog?

Whenever there's stuff to talk about relevant to the development of the Web site. Sometimes that means more than once a day; other times it'll be much more sporadic.

What if I want to email you privately?

Feel free to use the "Contact Us" form; there's a link to it in the right column of every page in the blog.

Can I link to your blog?

Go for it!

Will you link to my blog?

Probably not, unless it's related to something we're doing on the blog.

Comments

 

Please keep your community civil. All comments must follow the NPR.org Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.

Inside NPR.org