White House Suffers E-Mail Outage; Twitter Fills Gap

White House reporters pick up old fashioned paper transcripts and pool reports because there were no e-mails. i i

hide captionWhite House reporters pick up old fashioned paper transcripts and pool reports because there were no e-mails.

Charles Dharapak/ASSOCIATED PRESS
White House reporters pick up old fashioned paper transcripts and pool reports because there were no e-mails.

White House reporters pick up old fashioned paper transcripts and pool reports because there were no e-mails.

Charles Dharapak/ASSOCIATED PRESS

President Obama spoke at the National Prayer Breakfast in the morning, then he flew to Pennsylvania to deliver a speech on innovation and small business development.

But the White House was unable to communicate any of that over e-mail. The White House's unclassified e-mail systems were down most of the day.

Many White House officials are on Twitter, so that became a sort of stopgap.

Communications director Dan Pfeiffer tweeted: "White House unclassified e-mail system went down shortly before 8 AM. Verizon is working to solve the problem."

Throughout the day, the press office paged reporters in the White House each time a press release came out on paper.

For reporters outside of the White House, there was silence.

The outage lasted just over seven hours.

Shortly after 3 pm eastern time, reporters received President Obama's remarks at the National Prayer Breakfast, as spoken 6 hours earlier.

Comments

 

Please keep your community civil. All comments must follow the NPR.org Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.

Support comes from: