NPR logo Emily Yellin


Emily Yellin

Books by Emily Yellin

Emily Yellin has written books about:

NPR stories about Emily Yellin

The call center of gets high marks from consumers for strong customer service. Shashi Bellamkonda/Flickr hide caption

toggle caption
Shashi Bellamkonda/Flickr

Better Culture Could Have Prevented Viral Comcast Call

  • Download
  • <iframe src="" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript