Describes one Honduran boy's difficult and dangerous journey to find his mother, who had made the trek northward to the United States in search of a better life when Enrique had been five years old, but who had never made enough money to return home for her children, in a poignant account that addresses the issues of family and the implications of illegal immigration.
Relates how the author, on assignment in Burgundy for Vanity Fair, uncovered a plot to poison the vines of one of France's most storied vineyards, which threatened to destroy the fiercely traditional culture surrounding the world's greatest wine.
Shenk surveys the inner workings of creative duos—from John Lennon and Paul McCartney to Marie and Pierre Curie to Steve Jobs and Steve Wozniak—and describes how their creative techniques can be adapted and used in everyday life.
Describes the true story of how the eccentric Polish scientist tasked by the Nazis to create a typhus vaccine hid the intelligentsia from the Gestapo by hiring them to work in his laboratory.
A portrait of everyday life in Dickensian London evaluates the Victorian era as a time of unprecedented transformation marked by rapid construction, railways, street lighting, and population booms at every economic level.
Relates the stories of two families, one black and one white, who trace their ancestry to the same Texas slave plantation, and the author's discovery that his counterpart in the African American family is NFL running back LaDainian Tomlinson.
Whether it's the interminable hold times, the multitude of buttons to press, or the automated voices before reaching someone with a measurable pulse — who hasn't felt exasperated at the abuse, neglect, and wasted time when all we want is help, and maybe a little human kindness? Your Call Is (not that) Important to Us is journalist Emily Yellin's highly entertaining and far-reaching exploration of the multibillion-dollar customer service industry and its surprising inner workings. Since customer service has a role in just about every industry on earth, Yellin travels the country and the world, meeting a wide range of customer service reps, corporate decision makers, industry watchers, and Internet-based consumer activists. She shows the myriad forces that converge to create these aggravating experiences and the people inside and outside the globalized corporate world crusading to make customer service better for us all.
Recounts the demise of the "unsinkable" Titanic, the massive luxury liner that housed extravagances such as a French "sidewalk cafe" and a grand staircase, but failed to provide enough lifeboats for the 2,207 passengers on board.
Drawing on research and a firsthand account of the 2012 expedition, this true story of survival, which moves between World War II and present day, follows the survivors of a cargo plane crash in 1942 and their days spent fighting for their lives during an Arctic winter.
In 1945, a sightseeing trip over Shangri-La turned deadly when the plane crashed, leaving only three survivors who, battling for their survival, were caught between man-eating headhunters and the enemy Japanese. A real-life adventure drawn from personal interviews, declassified Army documents and personal photos and mementos.
This edition includes a discussion of theories about traditional methods of navigation, the story of the renaissance of star navigation throughout the Pacific and material about navigation systems in Indonesia, Siberia and the Indian Ocean.
Draws on unique access to classified CIA files to document the role of Boris Pasternak's Doctor Zhivago in promoting American Cold War agendas in the 1950s, revealing how the CIA helped publish the Soviet-banned book in Russian to an enthusiastic black-market audience. 35,000 first printing.
Drawing on interviews with neuroscientists, sociologists and working parents, an award-winning journalist explores the factors contributing to our collective sense of being overwhelmed and seeks insights, answers and inspiration for achieving the perfect work-life balance.
Relates the story of the teenager who changed world history when he assassinated Archduke Franz Ferdinand and started the First World War, and discusses the lasting repercussions this event has had on the Balkans over the last century.
John Jacob Astor and Thomas Jefferson's Lost Pacific Empire: A Story of Wealth, Ambition, and Survival
Drawing on original source material, this true story documents the 1810 expedition to establish Fort Astoria, a trading post on the Columbia River in the Pacific Northwest.
When Saroo Brierley used Google Earth to find his long-lost birthplace half a world away, his story made global headlines. Brierley describes how he was accidentally separated from his family in the mid-1980s, his survival on the streets of Calcutta, his adoption by an Australian family and his headline-making search.
A natural philosophy expert who is also a physics and astronomy professor discusses the limits of scientific explanations and how our knowledge of the universe and its nature will always remain necessarily incomplete. 15,000 first printing.
Brendan Koerner documents the 1972 story behind the longest-distance hijacking in U.S. history, tracing the events of the hijacking against a backdrop of civil unrest and the skyjacking wave of the early 1970s.