NPR Ombudsman

NPR Ombudsman
 

archive

Friday, September 26, 2008

I was amazed by how frank and honest Barney Frank was in talking to Simon or whoever that Saturday morning host is," emailed Susan Hatch. "It stunned me to hear someone speak so straightforwardly to tell us what was afoot in the banking meeting, and to explain it in layman terms...And your man Simon had the foolishness and gall to cut him off and interrupt him!"

The day after Treasury Secretary Henry Paulson asked Congress on Sept. 19 to provide hundreds of billions to bail out Wall Street, it made sense for NPR to talk with one of the top members of Congress who will deal with the request.

An NPR booker arranged for Weekend Edition host Scott Simon do a phone interview with Massachusetts Democrat Rep. Barney Frank, chairman of the House Financial Services Committee. Four and a half minutes was allotted, including a host introduction.

Simon had 26 seconds of small talk and asked one question about what Paulson and Federal Reserve Board chairman Ben Bernanke had told congressional leaders at an earlier meeting. And then Frank, never known for short answers, explained the long history leading up to the current financial crisis. He spoke non-stop for nearly four minutes until Weekend Edition Saturday ran out of time.

At one point you could hear an exasperated sigh from Simon, who had other questions prepared. Finally, Simon had to cut Frank off. "Mr. Frank, I'm afraid we've absolutely run out of time," he said.

Simon was frustrated that he couldn't ask more questions. "Rep Frank knew our time constraints," said Simon in an email. "I am disappointed that a public official consented to an interview, and used the occasion to launch into a monologue. The public's right to know depends on the ability of the press to ask, and in this case, we barely got to ask."

But some listeners were equally frustrated because they felt Simon was being rude.

"I was amazed by how frank and honest Barney Frank was in talking to Simon or whoever that Saturday morning host is," emailed Susan Hatch. "It stunned me to hear someone speak so straightforwardly to tell us what was afoot in the banking meeting, and to explain it in layman terms.

"It was an historic statement and vitally important for the record and for the public, to whom this bloody government supposedly belongs, along with the debts," she continued. "And your man Simon had the foolishness and gall to cut him off and interrupt him!"

It may appear Simon was being rude, but he wasn't.

This was a live interview, unlike the majority of pieces on NPR shows, which are pre-produced so they can fit into the strict time clock each show lives by. Here are examples of the Morning Edition and Weekend Edition Saturday clocks. At 18 minutes past the hour, the first segment on Weekend Edition Saturday, for example, is over whether or not someone has something more to say.

Live interviews often run into time problems. But in some cases a live interview is the only way to get timely comments from a news source on a breaking news story. Some live interviews are more successful than others, but at least they give listeners a chance to hear news and views in something approximating real time.

It is possible that Simon could have conducted the interview the previous day so it could have been edited to fit within a different program segment with more time available. But if that had happened, it would have been difficult to take account of late breaking news. (And the financial crisis has, indeed, been shifting almost hourly.) If something major happened overnight, Simon would have been forced to call Frank back and redo the interview.

All broadcast networks do live interviews, and all have time constraints. In the case of commercial networks, the constraints most often are the result of having to air commercials.

In NPR's case, the local stations impose the time constraints so they can come in with local news, traffic, weather, and give sponsor credits.

One listener criticized NPR's priorities in not giving more time to Frank. "Let me add," said Andy Radin in an email, "the interview with the two comedians, and then with Dolly Parton, while interesting and in some way meaningful, took up far more time than an interview with a congressman about pillaging, looting and raping of American taxpayers."

All NPR shows are tightly scripted and must adhere to a time clock with each hour divided into segments. (Morning Edition has five segments of varying lengths in an hour while Weekend Edition has three segments in an hour.) For Weekend Edition, Segment A is 11:29 minutes long. Segment C is 17:49 minutes. In the midst of the segments, newscasts, funding credits, promos and music are interspersed.

Because of this rigid structure, it's not as easy as shortening the comedians interview to add more time for Barney Frank. It's also important to note that NPR shows are popular because they are radio "magazines" that carry a mix of hard news and features. Also, in the opening segment of the Sept. 20 Weekend Edition show, nearly 12 minutes of the first hour was devoted to the financial crisis including two other stories. One by Scott Horsley and another interview with a former vice chairman of the Federal Reserve's Board of Governors.

What happened with the Frank interview is called hitting the time post. Simon had run out of time in that segment and even if he had continued to talk with Frank, listeners would not have heard it because the time is reserved for local stations. (If local stations don't cut in, listeners hear NPR-provided music.)

"Listeners have to realize that their local stations will come in at those time posts with local news, which is also important, whether we hit those time posts or not," said Simon in an email. "We just try to be professional enough as broadcasters to hit those time posts."

Sometimes live interviews can be fixed later. After a segment ends, a host might continue the interview off-air so it could be edited for later feeds to people living in time zones west of Washington, DC, where most NPR-produced shows originate.

In this case, as with hundreds of live interviews, an important interview went up against NPR's time clock, and the time clock -- as always -- won.

-30-
Update: The day after I posted this, NPR again interviewed Rep. Barney Frank and again, the host had to cut him off.

In the first feed, Morning Edition host Renee Montagne had to cut him off so the show could go to a John McChesney piece on retirees. In the second feed to western time zones, the show was able to continue the Frank interview and edit it so that the interruption was not heard.

tags: , ,

4:58 - September 26, 2008

 
Thursday, September 25, 2008

UPDATE: Adding Nina Totenberg's Sept. 29 profile of Joe Biden.

Some listeners wonder if NPR has forgotten that Delaware Sen. Joe Biden is running for vice president on the Democratic ticket. They worry that much more attention is being paid to Sen. John McCain's controversial Republican running mate, Alaska Gov. Sarah Palin.

They may be on to something.

Since Sen. Barack Obama picked Biden as his No. 2 on August 23, NPR has mentioned or had a story on Biden 134 times on air, on blogs and on the web, according to NPR's Broadcast Library.

Palin's candidacy was announced six days after Biden's but she has received almost three times as much attention from NPR as has Biden.

"By and large you do a good job BUT, please give Joe Biden equal air time to Sarah Palin," said listener Teri Campbell in an email. "I awoke to NPR this a.m. and it sounded like there were 3 major candidates running for election, McCain, Obama, and Palin. I never heard Biden's name mentioned."

My office has received other similar complaints.

I asked Ron Elving, NPR's senior Washington editor about the Biden coverage. He said he's also seen a sudden rise in listener comment about this subject.

"There is no question there has been far more reporting on Palin than Biden over the past several weeks," said Elving. "This reflects the same reality as the heavy coverage of Barack Obama last winter, at a time when we did far fewer stories about most of the other Democrat and GOP candidates. Obama was a new phenomenon who was scrambling the competition at a time when very little was known of him. Palin is the same.

"We have had less than a month to get to know someone who may well be a heart-beat away. There has been enormous interest in who she is -- positive and negative -- and she has clearly scrambled the competition for at least the first few weeks she was in the contest. She has changed the nature of the entire election, at least for the time being.

"She has also been traveling with McCain most of the time since the convention, meaning coverage of McCain becomes coverage of Palin. Biden and Obama have rarely been together, meaning he does not intrude on Obama stories."

NPR Correspondent Don Gonyea was on the road with Biden and did a piece on Sept. 18 and Robert Smith did a piece on Biden on Sept. 24. Currently, NPR Correspondent Nina Totenberg is traveling with Biden and working on a profile of him.

But, according to the Broadcast Library, Palin has generated a lot more attention from NPR. She's been mentioned 329 times --on air, on blogs, on the web -- since she was nominated on Aug. 29.

"There will be more coverage of Biden as we approach the vice presidential debate (Oct. 2), and more thereafter," said Elving. "From that point forward, interest in the two vice presidential candidates may well even out."

-30-

Continue reading "Biden Coverage vs. Palin Coverage" >

12:24 - September 25, 2008

 
Tuesday, September 23, 2008

UPDATE 9-25: Read What PBS Has to Say about Its Poll. See Below.

PBS is running a poll on Alaska Gov. Sarah Palin, asking if people think she is qualified to be Sen. John McCain's vice president. The poll is an online, unscientific poll.

My office has received some emails incorrectly criticizing NPR for running the poll. PBS and NPR may both have public in their name, but they operate independently from one another.

NPR is not -- as some believe -- sponsoring a poll on Palin.
--ACS

MORE ON THE POLL, which first appeared on Sept. 5

About The Sarah Palin Poll

Continue reading "NPR is NOT Running a Poll on Sarah Palin " >

5:10 - September 23, 2008

 
Friday, September 5, 2008

The key information in the red rice yeast story is that consumers cannot trust the manufacturer's label. It would have been helpful if NPR could have provided which brands are most effective. But if listeners really want the information, then they will have to pay for it.

A frustrated listener asked if NPR had a financial deal with a supplement-testing group mentioned in a story about the health benefits of red rice yeast.

Consumer Health reporter Allison Aubrey's July 1 story looked at how the dietary supplement, red rice yeast, contains an active ingredient which can "naturally" lower cholesterol and may work as well as prescription statin drugs.

Aubrey relied on cardiologist Dr. David Becker who had done a study with a small sample of people. The study was published in the peer-reviewed journal Mayo Clinic Proceedings. Becker gave the prescription drug Zocor to 35 patients and a medically certified dose of red rice yeast to a similar size group.

Continue reading "NPR Should Disclose Pay Websites When Mentioned on Air" >

tags: , , ,

categories: Conflict of Interest

3:36 - September 5, 2008

 
Tuesday, September 2, 2008

Journalists need to be accountable to their listeners, readers and viewers. One of the best and most effective ways to do that is to admit mistakes and promptly correct them. After years of paying lip service to this concept, NPR now appears to be taking it seriously.

When a listener heard an NPR story that her condo building had signed a deal to rent out a wall for a billboard to pay for maintenance needs, she was shocked.

The story used Marcia Cohen-Zakai's Miami condo as an example of how the rise in condo foreclosures can trigger a rise in monthly fees for condo neighbors which in turn can fuel more foreclosures. At the time of the May story, 40 percent of her condo residents were behind in fees.

At the end of the six-minute piece, NPR correspondent Greg Allen said, "And to help cover the shortfall, the owners of these luxury condos are doing something that just a few years ago, they wouldn't have considered. They've signed a deal to rent out one side of their building as space for a billboard."

Cohen-Zakai has been an owner for five years. She rarely misses a meeting because what the condo board does affects her home. She knew she hadn't signed any such deal.

Continue reading "NPR Rescues Its Missing Corrections Policy" >

categories: Corrections

10:08 - September 2, 2008

 

host

Alicia Shepard

Alicia Shepard

NPR Ombudsman

Questions & Comments:

The Ombudsman is the public's representative to NPR, serving as an independent source regarding NPR's programming.

Listeners can call the Office of the NPR Ombudsman at 202-513-3245. Send us your thoughts »

We invite you to receive the Ombudsman's newsletter by adding your e-mail in the bucket below.

@ombudsman On Twitter

    Follow us on Twitter   

    search NPR Ombudsman