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John Potter
72nd Postmaster General, CEO of the United States Postal
Service Live Webcast April 5, 2002, 1 p.m. ET/10 a.m. PT
Listen to the event
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After deadly anthrax spores were delivered through the U.S. mail,
Postmaster General John Potter rushed to assure the country that all
precautions would be taken. But he also reiterated the "neither rain, nor heat nor gloom of night" pledge. "It is critical that the United States Postal Service continue to provide this important public service to the people of America -- today and long into the future. And we will," he said in an Oct. 8, 2001 statement.
John E. "Jack" Potter had just taken over the United States Postal
Service on June 1, 2001. He was a 23-year agency veteran, and the sixth
career employee to lead the world's largest postal system. Previously,
Potter served as the Postal Service's chief operating officer and senior
vice president of operations.
Under his leadership as the senior vice president of labor relations,
the Postal Service successfully reached negotiated agreements -- the
first negotiated agreements since 1987 -- with the American Postal
Workers Union, AFL-CIO and the National Postal Mail Handlers Union. The
agreements were ratified in October 1999, and Potter was honored with
the Board of Governors' award for leading the parties to agreement.
In 1995, Potter was named manager of Capital Metro operations, and
within two years led the Capital Metro, Baltimore and Northern Virginia
services to outstanding performance. In 1997, Potter was given the Chief
Operating Officer's Award for his leadership role in the Capital Metro
Area's performance.
Potter began his postal career in 1978 as a distribution clerk in
Westchester, N.Y., and moved on to hold several staff positions in the
Northeast Area office. He earned a master's degree in management at the
Massachusetts Institute of Technology. He holds a bachelor's degree in
economics from New York's Fordham University.
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