I Just Tried To Call The Tax Office

I was on hold with New York's Department of Taxation and Finance for over 3 hours today. Here's my proof:

I called NY's Department of Taxation and Finance more than 3 hours ago.
Jess Jiang/NPR

At the beginning of the call, the automated voice warned me that the estimated wait time was 238 minutes. At first I thought that was a mistake. It wasn't. After over 3 hours on hold, I just gave up. (I have to go do an interview.)

Yes, I was crazy to call the state tax office the day before tax day. But I accidentally entered the wrong bank account number when I filed electronically. Not my brightest move.

Maybe I'll call back early tomorrow morning.



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