As many of you may have noticed, we are expanding the scope and frequency of ombudsman posts. We are also happy to see the audience is expanding, too.
To Jackie Zanca of New York, who wrote us below, and all of you, we are working to re-design the site and its prominence within NPR.org and on air. We also have several new features in the pipeline that expand into the realm of comparative news media and the policy consequences of framing, national and international.
Your own proposals are more than welcome.
I usually get e-mails alerting me to the latest NPR ombudsman's columns, and get to the columns from that link. But every once in a while, like this morning, I was on the NPR site and tried to access your column without the e-mail link. I could not for the life of me find an 'ombudsman' link anywhere on the home page. I finally searched 'ombudsman' on the NPR site and came up with older columns from your predecessor, and, lower in the list, your latest column. This makes nosense. Why isn't there a direct link from the home page to the latest ombudsman, as well as a way to contact you? Where from the home page can I access the ombudsman?
- Jackie Zanca, New York, NY
For now, you can find this blog on the bottom right corner of NPR.org's homepage under the "more" section. The best way to contact me is to use the Contact Us page.