Gmail's Down And Out. Hope You Don't Need Your E-mail

Updated at 5:55 pm ET — I just had success signing on to Gmail. Maybe everything's all right now.

————————- original story below ———————

Trying to access Google Mail today? Good luck. The Gmail service is down for many (make that most) users, even at Google.

From the official Gmail blog:

We know many of you are having trouble accessing Gmail right now — we are too, and we definitely feel your pain...

... Because this is impacting so many of you, we wanted to let you know we're currently looking into the issue and hope to have more info to share here shortly. If you have IMAP or POP set up already, you should be able to access your mail that way in the meantime. We're terribly sorry for the inconvenience and will get Gmail back up and running as soon as possible.

The Associated Press had this:

Google representatives did not immediately return messages left by The Associated Press.

Mountain View-based Google notified users in a posting on the company's Web site that problems with Gmail surfaced Monday, wiping out e-mail to a "small subset" of users. On Tuesday afternoon the company said an outage affecting "a majority of users" had hit Gmail. Google didn't say whether the outages were related.

Google restored service to some users. The company said it expected to have the problem fixed later Tuesday.

Though occasional disruptions are common, widespread outages involving Google's services are rare. They are becoming a bigger threat to Google as it tries to sell more of its services to businesses.



Please keep your community civil. All comments must follow the Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.

NPR thanks our sponsors

Become an NPR sponsor

Support comes from