An ATM at a Chase lobby in New York is part of what company executives are touting as a "branch of the future" — a place where machines distribute exact change and count cash so tellers don't have to. Mary Altaffer/AP hide caption

itoggle caption Mary Altaffer/AP

Employees say Bank of America encouraged them to lie and falsify records to push more accounts into foreclosure. Chuck Burton/AP hide caption

itoggle caption Chuck Burton/AP

A customer uses a Bank of America ATM in Los Angeles. The bank plans to start charging a $5 monthly fee for customers who use their debit card for purchases starting early in 2012. ATM transactions would still be free. Kevork Djansezian/Getty Images hide caption

itoggle caption Kevork Djansezian/Getty Images

A customer uses a Bank of America ATM. Starting next year, using one of the bank's debit cards to make purchases will cost most customers $5 a month. ATMs will still be free. Chuck Burton/AP hide caption

itoggle caption Chuck Burton/AP