U.S. taxpayers have poured $30 billion into funding electronic records systems in hospitals and doctors' offices since 2009. But most of those systems still can't talk to each other, which makes transfer of medical information tough.
Heartland Regional Medical Center in St. Joseph, Mo., is changing its name to Mosaic Life Care. It was the focus of an NPR and ProPublica investigation into its billing practices.
Steve Hebert for ProPublica
Steven Brill is a journalist who also founded Court TV, American Lawyer magazine, 10 regional legal newspapers and Brill's Content Magazine. He teaches journalism at Yale.
Courtesy of Random House
Insurance companies negotiate with hospitals and doctors the price of every treatment, procedure and medical service. That price differs from hospital to hospital — even health plan to health plan.
Vincent Wartner/Science Source
Ouch! Jeffrey Craig Hopper got good emergency treatment after being hit in the eye with a baseball in June. But months later he was slapped with an extra medical bill he never expected.