Shirley Holden, 78, has been coming to Hood Memorial Hospital since 1971. She says if the hospital were to close, she'd mostly stay home. "I would not be going ... anywhere else unless I went on a stretcher."
Jenny Gold/for NPR
Triage nurses screen patients in the ER waiting room at the University of Chicago Medical Center in Chicago in late 2010. Patients in Chicago were among those least satisfied with their hospital care.
M. Spencer Green/AP