House Transportation and Infrastructure Committee ranking member Peter DeFazio, D-Ore., questions witnesses Tuesday during a hearing about about oversight of U.S. airline customer service. Chip Somodevilla/Getty Images hide caption

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Chip Somodevilla/Getty Images

Passengers check in for flights with United Airlines at Chicago O'Hare International Airport. United, American and Delta now offer no-frills "basic economy" fares. Scott Olson/Getty Images hide caption

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Scott Olson/Getty Images

New 'Basic Economy' Airfares May Not Be As Cheap As You Think

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