Nursing attendant Tracie Bell helps manage patients at the ophthalmology clinic at Los Angeles County Harbor-UCLA Medical Center. The clinic created a color-coded system to reduce wait times for patients.
Anna Gorman/Kaiser Health News
August 7, 2015 Public hospitals are adapting the automaker's production system to health care, with the goal of making tasks like scheduling surgeries more safe and efficient.
PCORI Executive Director Joe Selby says grants to medical societies are needed to get through to busy professionals who "may not answer our phone calls."
Stephen Elliot/Courtesy of PCORI
August 4, 2015 The Patient-Centered Outcomes Research Institute is supposed to figure out which medical treatments work best. But there are sharp political and scientific disagreements over how to do that.
Coordinating care for high-risk patients was expected to save money and improve quality of care. A Medicare experiment didn't pan out.
Roy Scott/Getty Images/Ikon Images
July 27, 2015 The test aimed to help high-risk Medicare patients navigate the health care maze. But after three years, expected improvements in quality and savings failed to materialize.
Choosing a home health agency can be even more difficult than picking a nursing home.
July 16, 2015 For the first time, the government is using a star system to rate agencies that care for seniors in their homes. Medicare was stingy with top ratings and also the poorest scores.
May 3, 2015 The outcomes of many medical procedures and treatments done in hospitals nationwide aren't tracked or even measured, says a surgeon who thinks that's bad. Understanding outcomes, he says, saves lives.
The Mayo Clinic in Jacksonville, Fla., is one of Medicare's 5-star rated hospitals.
April 17, 2015 Only 7 percent of the nation's hospitals assessed by Medicare were good enough to win 5-star ratings. The government used patient reviews to come up with the grades.
Patient perceptions have been tough to change at Rowan Regional Medical Center in Salisbury, N.C.
March 10, 2015 The federal government now factors patient satisfaction ratings into the rates Medicare pays hospitals. Some hospitals with lower ratings are finding it's difficult to change patients' perceptions.
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March 4, 2015 Many people check up on hospitals before they check in as patients. But there's a catch. A hospital that gets lauded by one group can be panned by another.
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Dr. Chuck Denham gave the keynote speech at a patient safety conference held at the Cleveland Clinic in 2011.
March 3, 2015 The Justice Department claimed patient safety celebrity Dr. Chuck Denham solicited payments from a medical products company to win a prestigious National Quality Forum endorsement for its antiseptic.
Shopping for an MRI scan? Guroo.org, won't yet show you what your local hospital or radiologist charges, but it will reveal the average cost of the test in your area.
February 26, 2015 It's not exactly Priceline.com for knee replacements. But a website from the nonprofit Health Care Cost Institute could helping patients shop around for the best values.
When Johns Hopkins Medicine opened gleaming new clinical buildings, it created a natural experiment to gauge patient satisfaction.
Johns Hopkins Medicine
February 24, 2015 A beautiful new building with the latest amenities may not count for much when patients size up how well doctors and nurses cared for them in the hospital.
Happy patients can be a windfall for the hospitals that care for them.
February 16, 2015 The Affordable Care Act made sure that hospitals scoring well on patient satisfaction surveys are paid more by Medicare. But some say that gives small, boutique hospitals an unfair edge.
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Cleveland Clinic pharmacist Katie Greenlee talks with Morgan Clay about how he should take his prescriptions when he leaves the hospital.
Sarah Jane Tribble/WCPN/Ideastream
January 29, 2015 The Cleveland Clinic has seen its Medicare penalties go down, while those paid by hospitals that serve many of Cleveland's poorer residents have gone up.
In 49 U.S. states, spotting the squished disc in this spinal MRI is still much easier than learning the price of the MRI in advance.
November 5, 2014 A state law now requires insurers to reveal prices of their medical tests, and the variation is amazing, bargain hunters say. An MRI of the back is $614 at one place, $1,800 at another.
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October 2, 2014 Fewer Medicare patients are returning to hospitals within a month of discharge. But half the hospitals in 29 states and the District of Columbia will be penalized for failing to do a better job.
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