Nurse practitioner Rachelle Quimpo begins an ear exam on Shreya Sasaki at a Kaiser Permanente health clinic inside a Target retail department store in San Diego, Calif., as Dr. Heidi Meyer watches via video. Kaiser says it will train medical students to provide good care beyond traditional medical settings.
U.S. taxpayers have poured $30 billion into funding electronic records systems in hospitals and doctors' offices since 2009. But most of those systems still can't talk to each other, which makes transfer of medical information tough.
Dr. Oliver Korshin says he's just a few years from retirement and can't afford the flurry of technology upgrades the federal government expects him to make.
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Keeping patient records electronically, instead of on paper, didn't change how much hospitals charged per procedure, a study shows. But critics say billing errors can be more subtle.
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