Aetna announced one of its largest pay hikes recently. CEO Mark Bertolini says he believes it largely could pay for itself by making workers more productive.
Courtesy of Aetna
April 30, 2015 Aetna, the giant health insurance company, raised its minimum wage this month. CEO Mark Bertolini says he expects the raise will pay for itself through increased productivity.
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Aetna made big changes to its pharmacy networks for 2015.
February 3, 2015 Aetna beneficiaries can reconsider their Part D choices after the insurer incorrectly identified some pharmacies as being in-network, dropped others and removed some from the preferred network.
Evidently, an old insurer can learn new tricks.
August 9, 2013 Stodgy old insurance companies are working on their social media skills to deal with new kinds of customer complaints. The company accounts on Twitter and elsewhere also help the insurers manage their brands and do quick damage control.
August 21, 2012 WellPoint ranked last in overall favorability and in the "dealing with hospitals" category. Cigna was No. 1 in overall favorability while Aetna scored best in the dealing with hospitals category.
July 30, 2012 Arjit Guha, a graduate student at Arizona State, felt sick after coming back from a trip to India in early 2011. His severe stomach pain was caused by advanced colon cancer. He maxed out his health insurance and harnessed the Web to raise money to cover his care. A Twitter conversation with Aetna's CEO opened a new chapter in the story.
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