The wisdom of the crowd is hard to find if too few patients rate their doctors.
Illustration by NPR staff
January 4, 2013 So few people are reviewing their doctors online that one patient's complaint can skew ratings, a study about urologists finds. The results suggests that available crowdsourced rankings of doctors should be taken with a grain of salt.
September 12, 2012 Online reviews of restaurants, travel deals, apps and just about anything you want to buy have become a powerful driver of consumer behavior. Unsurprisingly, they have also created a powerful incentive to cheat.
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