Copy into your RSS Reader
Copy into your Podcast App
A new outpost for The Cheesecake Factory in Bloomfield Hills, Mich.
February 27, 2013 The restaurant chain hopes a new system for analyzing big data sets will help it spot patterns of complaints across its more than 170 outlets in a matter of hours, not weeks. The goal: to spot problems small and big (soggy pickles? foodborne illness?) before they balloon.
NPR thanks our sponsors
Become an NPR sponsor