Anthony Matthews collects letters from dissatisfied customers — including himself — at his website, Dear Customer Relations. He's crowd-funding a book based on the site. Courtesy of Anthony Matthews hide caption

itoggle caption Courtesy of Anthony Matthews

Does she really think you're funny, or is she just being polite? Jon Feingersh/Getty/Getty Images/Blend Images RM hide caption

itoggle caption Jon Feingersh/Getty/Getty Images/Blend Images RM