A man holds a pencil in the air during a minute of silence in Paris on Thursday for the cartoonists and other victims of gunmen on the offices of French satirical newspaper Charlie Hebdo. Matthieu Alexandre /AFP/Getty Images hide caption

itoggle caption Matthieu Alexandre /AFP/Getty Images

Anthony Matthews collects letters from dissatisfied customers — including himself — at his website, Dear Customer Relations. He's crowd-funding a book based on the site. Courtesy of Anthony Matthews hide caption

itoggle caption Courtesy of Anthony Matthews

Does she really think you're funny, or is she just being polite? Jon Feingersh/Getty/Getty Images/Blend Images RM hide caption

itoggle caption Jon Feingersh/Getty/Getty Images/Blend Images RM