HealthCare.gov The Two-Way HealthCare.gov's Mystery Lady Says She's Been Cyberbullied November 13, 2013 Who was that smiling woman who used to greet visitors on the troubled website? Her image caused much mockery. Now "Adriana" (she doesn't want her full name revealed) has spoken to ABC News. "I didn't design the website. I didn't make it fail," she says, so "cyberbullies" should stand down.