December 31, 2012 In his new book, To Sell Is Human, Daniel H. Pink describes how access to information has empowered buyers and dramatically changed the sales landscape. Caveat emptor — buyer beware — is still good advice, Pink says, but so is caveat venditor — seller beware.
December 27, 2012 Services like Pandora and Spotify have been trying to win over two types of customers: younger people who don't buy music at all and older people who still like physical albums. But it's been difficult to lure customers willing to pay for music they won't own or that they can find for free online.
December 21, 2012 VPRThe image of the rural bed and breakfast with claustrophobic rooms, spartan amenities and prying innkeepers has long been a source of laughs for comedians and sitcoms. But B&Bs are fighting back. Now, many country inns are trying to dispel old stereotypes to appeal to new travelers.