December 3, 2013 Everyone who's ever had a job has had to show up for work on days they'd rather be anywhere else. Keeping it together can be especially challenging for servers, whose livelihood depends on providing diners with pleasant experience.
November 8, 2013 Restaurants with a "weak" reputation are more likely to write fake positive reviews, a study finds. But chain restaurants, which do not benefit greatly from Yelp, are less likely to commit review fraud.
October 28, 2013 Digital menus may help diners make more informed choices about restaurants' food and drink options. And they may boost restaurant profits, too: Sales have increased 23 percent since one Florida restaurant introduced tablet menus in September.
October 15, 2013 A Ralph Lauren grill? A Tommy Bahama seafood restaurant? Yes, they exist — along with other retailers venturing outside their areas of expertise to whet customers' appetites. The idea is to create a branded sensory experience. But with food that can be risky.
September 26, 2013 Chefs are the masterminds behind restaurants that enable and celebrate indulgence and gluttony. So when they do weight loss challenges, the messages are mixed.
September 10, 2013 The Italian-themed chain is known for its all-you-can-eat, stuff-yourself-with-carbs approach to dining. But it's now trying to capture the millennial market by adding tapas designed for sharing.
September 5, 2013 The rule change, to be enforced beginning next year, will have an impact on restaurants that customarily add tips to the bill for large parties.
January 15, 2013 While underground dinners may seem like old hat to some, a handful of startups are betting the concept is just beginning to take off. But many supper clubs are still more expensive than the average restaurant meal, which may limit the market.
December 10, 2012 The latest addition to the field of smartphone apps that help people eat responsibly is designed for diners who care about the plight of the people who prepare and serve the meals. The restaurants were rated on pay, sick days, and opportunities for advancement.
November 28, 2012 Despite good intentions, tracking food waste with a high-tech software system just didn't work for one of Mario Batali's exclusive restaurants. Restaurants waste about 10 percent of the food they buy, but getting that to change will require winning hearts and minds.
November 27, 2012 Food waste is a big problem — for public health, the environment and consumers. Chefs and restaurant owners seem like they'd be the least likely to waste food, and yet 15 percent of all the food that ends up in landfills comes from restaurants. Some restaurants are starting to take action.