December 17, 2013 Formerly, Kurt DelBene oversaw Microsoft's Office division. He will take over for Jeff Zients, who was appointed after the website launched with crippling issues.
December 12, 2013 Problems persist on the back end of HealthCare.gov, which must process accurate enrollment information so insurers can receive premium payments and start coverage for consumers. Reconciliation of the data just started this week, as time to fix problems is running out.
December 12, 2013 The Obama administration says the HealthCare.gov experience is getting better, but what's it really like? We asked Doug Normington of Madison, Wis., to let us peek over his shoulder as he tries to buy health insurance through the federal exchange. After many tries, success.
December 11, 2013 Because HealthCare.gov was barely functioning in October and much of November, the administration is falling far short of the 3.3 million people it has projected would sign up by the end of December. Still, federal officials say they're confident that 7 million people will have obtained insurance on the exchanges by the end of March.
December 11, 2013 "The launch of HealthCare.gov was flawed and simply unacceptable." Those are the words of Health and Human Services Secretary Kathleen Sebelius, published today, just before she spent time with people who share that view: members of the House Energy and Commerce Committee.
December 11, 2013 As of Nov. 30, more than 137,000 people had obtained health insurance through the federal website. Another 227,000 got coverage through the state exchanges. Users have until Dec. 23 to sign up if they want the health insurance coverage to start Jan. 1.
December 9, 2013 How did HealthCare.gov go so spectacularly wrong? The tech team takes you through the past two months in our latest podcast.
December 5, 2013 Probably the best feature of the retooled HealthCare.gov website is that you can actually use it. People are now able to get a customized list of plans and prices, and click through to see an insurer's provider directory. Still, better though it is, it's clearly not 100 percent.
November 29, 2013 Workers on the "tech surge" to fix the error-riddled website have just days to meet the Obama administration's self-imposed deadline for a functioning site. Public confidence in HealthCare.gov has already taken the kind of hit that may be hard to overcome.
November 28, 2013 APRNLara Imler was one of the first people in Alaska to sign up for health insurance on HealthCare.gov. Turns out, the website miscalculated her subsidy. She wants to start over and get a new plan. But a stubborn software kink is standing in her way.
November 27, 2013 No online registration for you, the Obama administration told small-business owners interested in using the Affordable Care Act exchanges to buy employee health insurance. Online access was pushed back to November 2014. Employers can still enroll through an insurer or broker.
November 27, 2013 The Obama administration says it is delaying until November 2014 a requirement that small businesses shop for health insurance via the troubled federal HealthCare.gov site, which has been blamed for many problems since its launch last month.