Why Can't I Understand My Phone Bill

Guests: ROBERT SELF (aka "Dr. Bob") Author of Long Distance for Less: The Official Guide to Long Distance Telephone Services in the U.S. (Market Dynamics) Telecommunications Consultant MARK SIEGEL Director of Media Relations for AT&T Consumer Services COMMISSIONER WILLIAM R. GILLIS Chair of the Committee on Consumer Affairs of the National Association of Regulatory Utility Commissioners (NARUC) Different rates for long distance, local and internet services are turning the average phone bill into a puzzle. Host Juan Williams and guests take a look at the phone bill and how to make sense of it.



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