NPR logo

Japan Politeness

  • Download
  • <iframe src="https://www.npr.org/player/embed/1145244/145244" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
Japan Politeness

Japan Politeness

Japan Politeness

  • Download
  • <iframe src="https://www.npr.org/player/embed/1145244/145244" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">

Commentator Sharon Moshavi talks about the politeness of Japanese customer service: it only works if you play by the rules.

We no longer support commenting on NPR.org stories, but you can find us every day on Facebook, Twitter, email, and many other platforms. Learn more or contact us.