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Japan Politeness

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Japan Politeness

Japan Politeness

Japan Politeness

  • Download
  • <iframe src="https://www.npr.org/player/embed/1145244/145244" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">

Commentator Sharon Moshavi talks about the politeness of Japanese customer service: it only works if you play by the rules.