NPR logo

Toyota Chief To Appear Before Congressional Panel

  • Download
  • <iframe src="" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript
Toyota Chief To Appear Before Congressional Panel


Toyota Chief To Appear Before Congressional Panel

Toyota Chief To Appear Before Congressional Panel

  • Download
  • <iframe src="" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

Toyota officials faces more questions from lawmakers on Capitol Hill Wednesday. On Tuesday, officials from both the Transportation Department and Toyota attempted to explain how they dealt with the safety concerns in thousands of vehicles in what has become a billion-dollar recall.

Its MORNING EDITION from NPR News. Good morning. Im Steve Inskeep.


And Im Renee Montagne.

For Toyota, round one on Capitol Hill began with an apology. The head of Toyotas U.S. operations told congressmen, yesterday, that the carmaker had made mistakes in responding to complaints about safety problems. Today, well hear the much anticipated testimony of the companys CEO, the grandson of the companys founder, Akio Toyoda.

Joining us now, is NPRs Brian Naylor whos been following the story. Good morning.

BRIAN NAYLOR: Good morning, Renee.

MONTAGNE: So what can we expect to hear from Toyotas CEO, who was known, up until recently, in Japan, as the prince, but in recent days has acquired the nickname No-Show Akio for his low-profile reaction to this recall? Who's going to show up today?

NAYLOR: Well, thats right, and it was unclear whether he would come to Washington. But hes decided that he will. And whoever shows up can expect some tough questions from lawmakers. They grilled the president of the companys American affiliate yesterday, for several hours. According to his prepared testimony, Mr. Toyoda will apologize again, say hes deeply sorry for any accidents the companys cars have caused; and hell say that as it became the worlds largest automaker, the company grew too fast, its priorities became confused and was unable to stop, think, and make improvements as much as possible.

MONTAGNE: Where has the U.S. governments role been so far in the Toyota recalls?

NAYLOR: Thats a big question, Renee, that investigators are trying to get to the bottom of. According to transportation Secretary Ray LaHood, who testified yesterday and will again today - since hes been sworn in, at least, its been a substantial role. He said it was pressure from NHTSA, the National Highway Traffic Safety Administration that got Toyota to order the recalls. Heres what he said to the committee that is looking into the recalls in yesterdays testimony.

Mr. RAY LAHOOD (Transportation Secretary): Last week, I announced that were investigating whether Toyota acted quickly enough in reporting these safety defects to NHTSA, as well as whether they took all appropriate action to protect consumers. We have asked Toyota to turn over a wide range of documents which will show us when and how they learned about these safety problems.

MONTAGNE: Of course, a lot of these issues predate LaHood and the Obama administration.

NAYLOR: Right, hes not been willing to criticize his predecessors, but the government first became aware of Toyotas problems with sliding floor mats in 2007, although complaints went back even earlier. And we may hear, down the road, from some of the Bush administration officials. But what weve learned is that NHTSA lacks the expertise to conduct research into the electronics problems that many believe are at the root of the unintended acceleration, no one with expertise in the computer software thats proliferated on newer cars. And there was an unwillingness to order recalls. There was a memo released by lawmakers, in which Toyota boasted of a win for Toyota when it was able to convince NHTSA officials not to order recalls but just simply recall the floor mats. It saved the company $100 million.

MONTAGNE: Well, so what is the future role of the National Highway Traffic Safety Administration, NHTSA?

NAYLOR: Well, the Obama administration says it wants to hire more staff, give it a bigger budget. LaHood says its taking a very proactive role, conducting its own investigations now. The agency, he said, is going to get into the weeds in the issue of possible defects. And they have taken a much more proactive role - theyre investigating Toyotas brakes now, for the Prius, and steering complaints into Toyota Corollas.

MONTAGNE: Well, if youve got a yes or no answer to this, very briefly, will this satisfy critics?

NAYLOR: I think that critics say even more needs to be done, that NHTSA - one of the big things is they need to - the authority to fine automakers much more than they can right now, for violating regulations about recalls.

MONTAGNE: Brian, thanks very much.

NAYLOR: Thank you, Renee.

MONTAGNE: NPRs Brian Naylor.

Copyright © 2010 NPR. All rights reserved. Visit our website terms of use and permissions pages at for further information.

NPR transcripts are created on a rush deadline by Verb8tm, Inc., an NPR contractor, and produced using a proprietary transcription process developed with NPR. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.