William Reilly, co-chairman, BP Deepwater Horizon Oil Spill and Offshore Drilling Commission
James Bagian, chief patient safety officer, Veterans Health Administration
Beverly Sauer, consultant in strategic risk communication
A major plane crash, a bridge collapse or an oil spill — man-made disasters often share a common element: complacency. Managers who don't think things can go wrong, faulty technology and really bad luck can all lead to costly mishaps. But steps can be taken to try to prevent calamities before they happen.