Problems Surface at 'Net Phone Service Skype

When the Internet phone service Skype went down recently, millions of its customers lost contact with the world. Skype says 30 percent of its customers are business users. Scott Gilbertson of Wired News tells Renee Montagne that Skype may not be reliable enough to be a sole provider for big businesses.

Related NPR Stories



Please keep your community civil. All comments must follow the Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.