NPR logo

Problems Surface at 'Net Phone Service Skype

  • Download
  • <iframe src="https://www.npr.org/player/embed/13966270/13966230" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript
Problems Surface at 'Net Phone Service Skype

Technology

Problems Surface at 'Net Phone Service Skype

Problems Surface at 'Net Phone Service Skype

  • Download
  • <iframe src="https://www.npr.org/player/embed/13966270/13966230" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
  • Transcript

When the Internet phone service Skype went down recently, millions of its customers lost contact with the world. Skype says 30 percent of its customers are business users. Scott Gilbertson of Wired News tells Renee Montagne that Skype may not be reliable enough to be a sole provider for big businesses.

Related NPR Stories