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Benefits of Overseas Outsourcing Questioned

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Benefits of Overseas Outsourcing Questioned

Business

Benefits of Overseas Outsourcing Questioned

Benefits of Overseas Outsourcing Questioned

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  • <iframe src="https://www.npr.org/player/embed/1552637/1552638" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">

A growing number of U.S. firms are sending white-collar jobs — such as customer support and IT positions — to other nations based on promises of huge cost savings. But lack of planning, high employee-turnover rates and industrial espionage raise questions about the benefit of such moves. Hear NPR's Elaine Korry.