Southwest Airlines Offers Special Seating for a Fee

  • Playlist
  • Download
  • Embed
    Embed <iframe src="http://www.npr.org/player/embed/16105369/16104273" width="100%" height="290" frameborder="0" scrolling="no">
  • Transcript

Southwest Airlines' passengers feel strongly about Southwest's open boarding policy. Passengers aren't assigned seats, so they're left to rush for the good ones. But now passengers can pay a little more for a "business select" seat, and board first.

STEVE INSKEEP, host:

If homeowners flee Phoenix, there's a good chance they'll be leaving via Southwest. That airline operates 200 daily flights out of Phoenix and gets our last word in business today because it's changing its style.

Some passengers feel strongly about Southwest's open boarding policy. People don't get assigned seats. Festival seating - you have to rush for the good ones. Which is why a fellow passenger once told me that Southwest was like flying the bus.

But starting today, passengers can pay a little more for a business-select seat and get boarded first. The CEO says he wants to reward what he calls the true Southwest road warriors.

You always have a window seat on MORNING EDITION from NPR News. I'm Steve Inskeep.

RENEE MONTAGNE, host:

And I'm Renee Montagne.

Copyright © 2007 NPR. All rights reserved. Visit our website terms of use and permissions pages at www.npr.org for further information.

NPR transcripts are created on a rush deadline by a contractor for NPR, and accuracy and availability may vary. This text may not be in its final form and may be updated or revised in the future. Please be aware that the authoritative record of NPR’s programming is the audio.

Comments

 

Please keep your community civil. All comments must follow the NPR.org Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.