Southwest Airlines Offers Special Seating for a Fee

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Southwest Airlines' passengers feel strongly about Southwest's open boarding policy. Passengers aren't assigned seats, so they're left to rush for the good ones. But now passengers can pay a little more for a "business select" seat, and board first.


If homeowners flee Phoenix, there's a good chance they'll be leaving via Southwest. That airline operates 200 daily flights out of Phoenix and gets our last word in business today because it's changing its style.

Some passengers feel strongly about Southwest's open boarding policy. People don't get assigned seats. Festival seating - you have to rush for the good ones. Which is why a fellow passenger once told me that Southwest was like flying the bus.

But starting today, passengers can pay a little more for a business-select seat and get boarded first. The CEO says he wants to reward what he calls the true Southwest road warriors.

You always have a window seat on MORNING EDITION from NPR News. I'm Steve Inskeep.


And I'm Renee Montagne.

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