A city in Finland's far north has a new job training center focusing on customer service, storytelling, and wilderness survival. It's an Elf Training Academy — as in Santa's elf. Finland's northern Lapland frontier claims to be the home of the "real" Santa. So it's a big destination for tourists. The Lapland Vocational College is setting up the school, hoping that more highly skilled elves will boost the region's Santa-related revenues. But if your letter to Santa didn't get a reply this year, or if the gifts under your tree were wrapped a bit sloppily, it's because the academy doesn't open until next year.