Battling Hospital-Acquired Infections

Two million patients get bacterial infections from health-care workers each year. Nearly 100,000 of them die as a result. Dr. Richard Shannon argues that those infections — and deaths — are preventable.

Shannon's work on patient safety was featured in the PBS documentary Remaking American Medicine; he teaches at the University of Pennsylvania School of Medicine, where part of his job involves working with colleagues at the Wharton Business School to demonstrate a business case for quality health care.

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