Companies Use Fees to Counter Bargains

From hotels to cell phone bills, companies attach a barrage of hidden, extra charges. One reason is the Internet. Online shopping permits consumers to comparison shop for bargains. So companies are countering low prices with hefty fees. So if a $99 room is snagged at a nice hotel via Priceline.com, then the hotel tends to attach a "resort fee" for towels at the pool or removing something from the mini-bar – even it put back 60 seconds later.

Bob Sullivan, author of Gotcha Capitalism, talks with Steve Inskeep about deceptive fees and why U.S. businesses are so dependent on them.

Books Featured In This Story

Gotcha Capitalism
Gotcha Capitalism

How Hidden Fees Rip You Off Every Day-and What You Can Do About It

by Bob Sullivan

Paperback, 345 pages | purchase

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  • Gotcha Capitalism
  • How Hidden Fees Rip You Off Every Day-and What You Can Do About It
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