• Playlist
  • Download
  • Embed
    <iframe src="" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">

Automated computers allow people to check in at the airport in seconds, custom-design a fast-food burger and process their own photos. It also allows U.S. businesses to produce more and more, with fewer and fewer workers. We talk about technology, productivity and the "jobless recovery."


Charles Fishman
*Senior writer for Fast Company magazine
*Author of the article "Productivity Paradox" in the latest issue of the magazine

Gary Moulton
*McDonald's franchise owner in Haines City, Fla.
*Put in a self-ordering kiosk in his McDonald's

Greg Denier
*Director of communications for the United Food and Commercial Workers Union



Please keep your community civil. All comments must follow the Community rules and terms of use, and will be moderated prior to posting. NPR reserves the right to use the comments we receive, in whole or in part, and to use the commenter's name and location, in any medium. See also the Terms of Use, Privacy Policy and Community FAQ.

NPR thanks our sponsors

Become an NPR sponsor

Support comes from