More and more hiring decisions are made with the help of personality tests. Employers, and even courts, increasingly use them. But critics say they don't work. We discuss whether personality tests pass the test.
Annie Murphy Paul, author of The Cult of Personality: How Personality Tests are Leading Us to Miseducate our Children, Mismanage our Companies, and Misunderstand Ourselves.
William Harris, executive director of the Association of Test Publishers, a trade organization