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Hospitals: 'Sorry' Reduces Malpractice Cases

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Hospitals: 'Sorry' Reduces Malpractice Cases

Health Care

Hospitals: 'Sorry' Reduces Malpractice Cases

Hospitals: 'Sorry' Reduces Malpractice Cases

  • Download
  • <iframe src="https://www.npr.org/player/embed/4234901/4234902" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">

For the past two years, the University of Michigan hospitals have been trying a novel approach to reducing medical malpractice lawsuits — encouraging doctors to apologize to patients if they make a mistake. Hear NPR's Scott Simon and program architect Rick Boothman.