NPR logo

Online Immigration Service Overloaded in Some Regions

  • Download
  • <iframe src="https://www.npr.org/player/embed/4719647/4719648" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">
Online Immigration Service Overloaded in Some Regions

Online Immigration Service Overloaded in Some Regions

Online Immigration Service Overloaded in Some Regions

  • Download
  • <iframe src="https://www.npr.org/player/embed/4719647/4719648" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player">

Immigrants who need to get their passport stamped, or other in-person services, used to stand in line at local immigration offices — a tedious and often inefficient process. The federal government's InfoPass online system allows users to schedule appointments from home. But in some regions, the program can't handle all the people.