Ask Amy: An Apology Primer

Public or private, apologies can be tough, and there have been some very public ones lately. "Ask Amy's" Amy Dickinson discusses the art of the apology.

Guest:

Amy Dickinson, writes the syndicated column "Ask Amy" for the Chicago Tribune

Paul Slansky, author of My Bad: 25 Years of Public Apologies and the Appalling Behavior That Inspired Them

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