<iframe src="http://www.npr.org/player/embed/865383/865384" width="100%" height="290" frameborder="0" scrolling="no">
Southwest Airlines earns profits and adds staff despite horrific losses for the industry as a whole. The airline cites its decentralized structure and unusual corporate culture as reasons for its success. NPR's Wade Goodwyn reports.
NPR thanks our sponsors
Become an NPR sponsor
Support The Programs You Love