The Web and the Rise of Rotten Reviews

The role of critic has become increasingly widespread. Now anyone can post a bad review — or receive one — on the Internet. Guests discuss how the Web is changing the role of critic and how to combat a bad review.

Guests:

Nancy Miller, senior editor, Wired magazine

Joan Stewart, founder of The Publicity Hound Web site

Robert Krughoff, president and founder, Consumer's Checkbook

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