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It's MORNING EDITION, from NPR News. I'm Steve Inskeep.
RENEE MONTAGNE, HOST:
And I'm Renee Montagne. Good morning. One year ago, Superstorm Sandy wreaked havoc on the Atlantic Coast. More than a hundred people died. The storm caused billions in property damage and disrupted fuel supplies. Since then, the oil industry and policymakers have been working to shore up the region's fuel-supply system.
NPR's Jeff Brady reports.
JEFF BRADY, BYLINE: Most people experienced the fuel supply problems at service stations, like this one in Brooklyn, where Jessica Laura was in line a year ago.
JESSICA LAURA: People were fighting over here. People were fighting over there. People were coming through the wrong way. It was chaos. Then the cops came, and they just started organizing it.
BRADY: Electricity outages left many stations unable to pump gas. In recent months, both New York and New Jersey announced grant programs for station owners. Money is available to install wiring, to quickly hook up mobile generators. But the long lines were about more than just the lack of power.
TOM KLOZA: I'm of the view that most of the problem came with the panic behavior by the public.
BRADY: Tom Kloza is chief oil analyst with GasBuddy. He says next time, governors should begin rationing sooner. He says that helped calm the panic. But the fuel-supply problems went well beyond gas stations. The storm surge from Sandy damaged local supply terminals. These are big, round tanks located near the water so they can receive fuel from ships and barges. Kloza says these facilities can't be moved to higher ground.
KLOZA: You're going to have problems because the very nature of the storage business is that it has to be very close to shipping lanes and ship channels, and that puts it close to sea level.
BRADY: Terminal owners say they're reinforcing facilities, and moving communications and electrical equipment to higher ground. Another key part of the fuel- supply chain is local distribution.
PAUL RIGGINS: We're going back into my plant.
BRADY: Paul Riggins is president of Riggins Oil Co. in Vineland, N.J. Near some large tanks and a warehouse, he points to a shiny, yellow and black generator that he installed last year. It cost $75,000, and it'll allow him to pump gas and diesel into his fleet of tanker trucks, even if the electricity goes out.
Riggins says he learned some valuable lessons during Sandy. For example, he always assumed delivering generator fuel to police stations and medical facilities was the priority. But authorities told him that one of the most important things to keep running is cellphone towers.
RIGGINS: Because they said, you know, without communication, you know, the fire, the police, the hospitals - you know, everybody's blind.
BRADY: Riggins says he meets regularly with government officials now. That helps policymakers understand his challenges during a disaster, too. Since most of his customers buy on credit, a sudden surge in business can become a problem.
RIGGINS: We actually got into a position where we had $7,000 left in our bank account, and every credit line with banks and suppliers extended. And we had a million dollars in orders the next day. And it was like, OK. What are we going to do here?
BRADY: Riggins says New Jersey Gov. Chris Christie's office helped him get quick access to more credit so he could continue delivering fuel.
The U.S. Department of Energy has led some of these discussions between policymakers and the industry. Patricia Hoffman is assistant secretary for the Office of Electricity Delivery and Energy Reliability.
PATRICIA HOFFMAN: Well, every storm is unique, but I think a lot of the lessons learned will be applied to every storm from here on out.
BRADY: Hoffman says a big issue is preparing for the effects of climate change by protecting equipment that now may get flooded during a storm. She says a guiding principal is making the infrastructure more resilient. That's a concept Stephen Flynn appreciates. He directs the Center for Resilience Studies at Northeastern University, in Boston.
STEPHEN FLYNN: We have always - sort of pat ourselves on the back because we cope pretty well when things go wrong. But we have to get much better at planning for these events - preparing to withstand them better - so we have less cost, less disruption, less consequence.
BRADY: And, Flynn says, considering all the things that can go wrong, there's still a lot more work the country needs to do to protect its fuel-supply system.
Jeff Brady, NPR News.
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