Missing Class Or Assignments? Parents Get A Text Message : NPR Ed In a study, automated text messages to parents reduced absences and the number of F's earned by high school students.
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Parent Alert! Your Child Just Skipped Class

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Parent Alert! Your Child Just Skipped Class

Parent Alert! Your Child Just Skipped Class

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Most schools consider cell phones a nuisance. No one is learning algebra when they are texting. New research, though, suggests that when it is the school reaching out, texting can have a powerful effect on struggling students. Cory Turner of the NPR Ed team explains.

CORY TURNER, BYLINE: The study focused on 22 middle and high schools in West Virginia's largest district. As part of a randomized trial, parents received a few simple automated text messages each week. For example, on Mondays, they got a note about class work, like this.

PETER BERGMAN: Parent alert - Cory has five missing assignments in science class. For more information, log online.

TURNER: That's researcher Peter Bergman, an assistant professor of economics and education at Teachers College, Columbia University. If students were behind in more than one class, parents got more than one text. Each week, there was also a message telling parents if their child had been counted absent. And once a month, they were told if their child's grade had dropped below 70 percent in any class.

BERGMAN: Parent alert - Cory has a 65 percent average in math class. For more information, log online.

TURNER: Before we get to how well these messages worked, it's important to explain how they worked. The district used an online learning management system, like an electronic grade book, to keep track of all of this student data. Parents could access it, too. The problem, Bergman says, is that most didn't.

BERGMAN: Twenty-seven percent of parents have ever logged into the system to look at their child's grades.

TURNER: Bergman has spent years studying parent involvement in schools, and he says this is a common problem. As a result, parents often overestimate how their child is doing in school.

BERGMAN: Parents tend to be really preoccupied, really busy. And it's very important to make it as easy as possible for them to get involved in their child's education.

TURNER: In this study, that meant sending automated text messages to keep parents informed. As for the results...

BERGMAN: On average, in the study, students received about one F, and we cut that by 40 percent.

TURNER: In other words, a lot of Fs turned into Cs. Students also attended roughly 50 more class periods. As for parents, texting made them more likely to contact the school, to withhold the child's privileges at home, and it made their perceptions of how their kids were doing more accurate. It's important to note these effects were largely limited to high schoolers. Bergman says texting parents of middle schoolers didn't make much difference - not sure why. Also, while grades and attendance improved, standardized test scores did not. As for the price tag...

BERGMAN: It's pretty cheap.

TURNER: Seven to $10 per student per year - and that's if a district starts from scratch. The text messages themselves cost a fraction of a cent apiece since no one has to write them. Bergman's working paper is just the latest to show the potential upside of texting.

LINDSAY PAGE: So students were much more likely to file the FAFSA earlier.

TURNER: Lindsay Page is a researcher at the University of Pittsburgh. She found that texting high school seniors, nudging them to fill out their college financial aid forms, had a big impact on how early they filed. Not only that...

PAGE: ...But it also converted to higher rates of college enrollment.

TURNER: So what is it about texting that seems to work?

PAGE: You know, (laughter) maybe this sounds simple, but if we want to be communicating well with students, we should communicate through the channels that they use.

TURNER: The same goes for parents, especially low income families that may not have regular access to a computer or a smartphone, but almost certainly have a basic cell phone. The other big takeaway for Page is the burden on schools.

PAGE: For anything to happen in the world, somebody has to do it.

TURNER: The promise of texting she says - and Bergman agrees - is that once the system's in place, those messages can be automatic. No one has to write them. They aren't the only answer for schools, researchers say, but they encourage parents and students to ask questions and to seek out the teachers and counselors who do the real work. Cory Turner, NPR News, Washington.


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