Does NPR offer transcripts at a reduced rate or at no charge for hearing impaired individuals?
If you are hearing impaired and would like to request a transcript of an NPR story or program, please contact NPR at 202-513-3232 through a relay operator. The following information should be made available to the NPR customer service representative who answers your call:
1. The subject of the program segment you are looking for;
2. The name of the program during which the segment aired;
3. The date of the program during which the segment aired;
4. Your first and last name;
5. Your phone number; and
6. Your e-mail address.
NPR will send you the requested transcript via electronic mail.